Students attending virtual live meeting sessions in courses can refer to the following resources prior to the session. It is highly recommended to review this information before the first session of the course:
Technical Requirements and Best Practices
Check system requirements, setup your physical space, and review guidelines for best practices during virtual live sessions. Zoom accounts are not needed for students to attend a session. Installation of the product occurs briefly when launching a zoom session for the first time.
This checklist ensures all instructions and guidelines have been reviewed. For students enrolled in online blended (ob) and online hybrid (oh) courses, this checklist is required to be completed.
RESOURCES AND SUPPORT
Zoom’s website includes step by step guides on getting started, video tutorials and frequently asked questions.
Contact us
Having problems with Zoom before or during a session?
- Contact your instructor as soon as possible to request the dial-in information to call into the session in the meantime. The dial-in information may also be found in the session invitation that is sent by email or posted in the course by your instructor.
- Then contact support to resolve the issue for this and future sessions with one of the following options:
- Chat with Zoom via https://zoom.us
- Submit a Zoom online support request
- Call Zoom Tech Support at: 888-0799-9666, ext. 2
- Submit an IT Help Request