See Browser Version documentation to determine which versions you are using.
Q. What browser should I use with the WebROCK?
A. The WebROCK was tested with a variety of platform technologies as well as common client-side technologies.
See Chart of Supported Browsers
Q. Is WebROCK Secure? (What is SSL?)?
A. SSL secure technology is installed in the WebROCK. A secure connection, recognizable by the HTTPS (HTTP) in the URL, means the information being exchanged between the WebROCK site and your browser is being encrypted, adding an additional layer of security onto the environment.
Users may find themselves getting an annoying number of messages stating “This page contains both secure and non-secure items. Do you want to display the non-secure items?” This notice means that the webpage is trying to display both secure and non-secure content. This is called “mixed content”. Non-secure items are usually images or icons created by our content contributors which are being stored on a non-SSL host.
If you find this bothersome, you might want to temporarily have Internet Explorer allow all mixed content.
To allow mixed content:
1. In Internet Explorer, click the Tools button, and then click Internet Options.
2. Click the Security tab, and then click the Custom Level button.
3. In the Security Settings dialog box, scroll to the Display mixed content setting in the Miscellaneous section, and then click Enable.
4. Click OK in the Security Settings dialog box, and then click OK to exit Internet Options.
NOTE: After allowing mixed content, you will see webpages with both HTTPS and non-HTTPS content with no message.
Q. How do I update my browser?
Q. How do I configure my browser settings?
A. The WebROCK needs to have your browser set to enable Cookies, Java, and Java Scripting. We also recommend refreshing the browser page on every visit so you always see an updated page. The instructions below may vary slightly depending on your browser version.
Internet Explorer (enable compatibility view)