Moodle - FAQs
The information provided on these pages is intended to answer many of the frequently asked questions we have received from our students. If you cannot find the answer here, please send your question to GSC Technical Support by using the button on the right.
Q. How do I learn more about Moodle?
A. GSC offers several Moodle orientations both in the classroom and online webinars. You will need to register for these free orientation sessions. See Moodle Orientation schedule
In addition, we have developed an online orientation, Online Learning: How to Be Successful in Your Moodle Course. This orientation provides you with important insights and tutorials to help you understand how to use Moodle and to effectively learn online.
Also, you will find that Moodle.org (http://moodle.org/ an invaluable resource for help documentation, community forums and important news. You can search for information as needed or you can become an active and contributing member of the Moodle community. Start here for information about Moodle 2.0: http://docs.moodle.org/20/en?lang=en
Q. What is Go.Granite email?
A. Every faculty and student is assigned a Go.Granite email account which is powered by Microsoft Live. This is the default email address used on eLearning+ and the Moodle courses.
Q. Why do I need to use my Go.Granite email address?
A. Depending on your personal settings, notifications, announcements and discussion board subscriptions may be pushed out of Moodle to your Go.Granite email account.
Q. What if I don’t want to monitor my Go.Granite email account?
A. You can choose to forward your Go.Granite email account to your preferred email. (http://it.granite.edu/email/forward.htm)
Q. Why am I getting copies of Moodle messages and discussion forum postings in my email?
A. You may need to adjust subscription settings. You can choose to get a digest (one summary per day) or shut them off entirely. (http://it.granite.edu/resources/student/subscriptionsettings.htm)
Q. How can I tell which discussion forum messages are new?
A. While new postings aren’t flagged as they were in Blackboard, you can choose to display your messages such that the newest postings appear on top. (http://it.granite.edu/resources/student/subscriptionsettings.htm)
Q. Can I change the way that the discussion forum messages appear?
A. Yes, you can. You can choose from the following display options: flat, threaded form or nested form. Read more: http://it.granite.edu/resources/student/learningonline/using-discussion-forums.htm
Q. What is the difference between email and messages in Moodle?
A. Email is an external communication tool that is not part of the Moodle suite. With that said, your email address (in this case, your Go.Granite email) is used to deliver notifications and forum subscriptions.
Messages on the other hand, are a part of the Moodle suite. They are however more like a combination of instant messaging and email. When you send a message to another user, if they are online at time, they will get the message immediately and you might begin messaging back and forth to one another in real time. If however, the other user is not online, then a copy of that message gets pushed out to his/her email account. The original message remains in Moodle.
The Message tool is at the Moodle site level not just the course level. This means that you will be able to message anyone who is a member of the GSC eLearning+ community. (Read more)
