Help Form

Granite State College
IT Service Desk:

Can be reached 24 hours a day / 7 days a week by Phone at 1-888-372-4270,
by Email at
GSC.Help@granite.edu
or by filling out an Online Help Request.


Register for an upcoming Orientation Session or access the Learning Online Orientation on My.Granite.Edu/Orientation


Click button to test your Browser

Browser test

Preferred Browsers


 

What is a Browser?

A web browser is software that allows you to access websites and resources on the World Wide Web. Common browsers are Firefox, Safari, Google Chrome, and Internet Explorer.

How do I know what version my browser is?

  • Firefox – Select “Help” from the browser main menu located at the top of the browser and select “About Firefox”.
  • Safari – Select the Settings icon (it looks like a wheel) and select “About Safari”.
  • Google – Select Customize and control Google Chrome (the wrench icon) and then select About Google Chrome. The browser version will be displayed in the information screen.
  • Internet Explorer – Select “Help” from the browser main menu located at the top of the browser and select “About Internet Explorer”.

Browsers and Settings:

The recent version of Firefox for your browser is highly recommended to provide the best Moodle experience. Firefox is available for both Windows and Mac platforms - Download Firefox for free

 

Other Browsers:

The following browsers are compatible with Moodle, but you may have some compatibility issues.

Note:

  • IE may cause problems with file downloads, running errors, assignment completion, levels of interactivity using discussion board forums, and creating and editing content.
  • Older versions of Firefox may not display all PDFs or videos properly.We recommend that you use the latest version of Adobe Flash Player and latest version of Adobe Acrobat Reader.
  • Opera does not show built-in html editor (WYSIWYG) in Moodle.
  • Safari does not show built-in html editor (WYSIWYG) in Moodle. Chat tool does not always work properly.

Sources:
Browser Test from Web Browser Check by Texas State Technical College System.
Browsers and Settings information from Southern Baptist Theological Seminary: http://sebts.edu/portal/IT/moodlerequirements.aspx