Help Form

To reach the Granite State Technical Assistance Center:


By phone: 1-888-372-4270 Hours: Mon-Thurs, 8:30 am-6:30 pm, Fri, 8:30 am-4:30 pm, on weekends messages are checked daily. EXTENDED Hours: M-Th, 8:30-7:00, one week before and during the first week of the term.

Register for an upcoming Orientation Session or access the Learning Online Orientation on My.Granite.Edu/Orientation


Click button to test your Browser

Browser test

Preferred Browsers


 

What is a Browser?

A web browser is software that allows you to access websites and resources on the World Wide Web. Common browsers are Firefox, Internet Explorer, and Safari.

How do I know what version my browser is?

  • Firefox – Select “Help” from the browser main menu located at the top of the browser and select “About Mozilla Firefox”.
  • Safari – Select the Settings icon (it looks like a wheel) and select “About Safari”.
  • Internet Explorer – Select “Help” from the browser main menu located at the top of the browser and select “About Internet Explorer”.
  • Google – Select Customize and control Google Chrome (the wrench icon) and then select About Google Chrome. The browser version will be displayed in the information screen.

Browsers and Settings:

The use of the Firefox browser is highly recommended to provide the best Moodle experience. Firefox is available for both Windows and Mac platforms - Download Firefox for free

 

Other Browsers:

The following browsers are compatible with Moodle in most instances, but you may have some compatibility issues.

Note:

  • IE may cause problems with file downloads, running errors, assignment completion, levels of interactivity using discussion board forums, and creating and editing content.
  • Firefox 3 may not display all PDFs properly. If this occurs, install Adobe Acrobat Reader 9.
  • Opera does not show built-in html editor (WYSIWYG) in Moodle.
  • Safari does not show built-in html editor (WYSIWYG) in Moodle. Chat tool does not always work properly

Sources:
Browser Test from Web Browser Check by Texas State Technical College System: https://mycourses.tstc.edu/file.php/1/web_check/browsercheck.htm
Browsers and Settings information from Southern Baptist Theological Seminary: http://sebts.edu/portal/IT/moodlerequirements.aspx