Help Form

To reach the Granite State Technical Assistance Center:


By phone: 1-888-372-4270 Hours: Mon-Thurs, 8:30 am-6:30 pm, Fri, 8:30 am-4:30 pm, on weekends messages are checked daily. EXTENDED Hours: M-Th, 8:30-7:00, one week before and during the first week of the term.

Register for an upcoming Orientation Session or access the Learning Online Orientation on My.Granite.Edu>Orientations


To Test Your Browser click button.

Browser test

Preferred Browsers


 

What is a Browser?

A web browser is software that allows you to access websites and resources on the World Wide Web. Common browsers are Firefox, Internet Explorer, and Safari.

How do I know what version my browser is?

  • Internet Explorer 7 and 8 – Select “Help” from the browser main menu located at the top of the browser and select “About Internet Explorer”.
  • Firefox – Select “Help” from the browser main menu located at the top of the browser and select “About Mozilla Firefox”.
  • Safari – Select the Settings icon (it looks like a wheel) and select “About Safari”.

Browsers and Settings:

The use of the Firefox browser is highly recommended to provide the best Moodle experience. Firefox is available for both Windows and Mac platforms - Free download

Other Browsers:

The following browsers are compatible with Moodle in most instances, but you may have some compatibility issues.

  • Chrome: 4.0 or later
  • Internet Explorer (IE): 7.0 or later
  • Opera: 9.0 or later1
  • Safari: 3 or later (cookie handling)

Note:

  • IE may cause problems with file downloads, running errors and assignment completion.
  • Firefox 3 may not display all PDFs properly. If this occurs, install Adobe Acrobat Reader 9.
  • Opera does not show built-in html editor (WYSIWYG) in Moodle.
  • Safari does not show built-in html editor (WYSIWYG) in Moodle. Chat tool does not always work properly

Sources:
Browser Test from: https://mycourses.tstc.edu/file.php/1/web_check/browsercheck.htm Web Browser Check by Texas State Technical College System.
Browsers and Settings information from:
Southern Baptist Theological Seminary: http://sebts.edu/portal/IT/moodlerequirements.aspx
University of Alberta: http://www.moodle.ualberta.ca/Learning/UsingMoodle/BrowserSettings.aspx